TERMS OF SERVICE

 

We do have a few rules that you should stick to, read them here!

The Service is provided to authorised persons or organisations (referred to in this document as "Subscriber" or "you"). Any use of the service is subject to any restrictions listed below. By using the Service, you agree to be bound by all of these Terms and Policies. If you do not agree to be bound by these Terms and Policies, you must cancel your account immediately and May not thereafter use or attempt to use the Service.

This TOS specifically relates to services provided by Flobcast.com, and does not cover any other entity, thus meaning you are unable to claim fault of service due to a third-party.

Coverage - If you are an individual Subscriber, these Terms and Policies apply to all persons who gain access through your account. If you are a commercial Subscriber, these Terms and Policies apply to all your employees, agents and/or customers. In either instance, a violation of these Terms and Policies by anyone using your account will be treated as a violation by you. The Terms of Service specifically relate to services provided by Flobcast; external matters are not at the discretion of Flobcast.com.

Term - The Service is provided to you on yearly a contracts, however we withhold the right to terminate the service if you use it in a way that violates the terms of use.

Suspension/Termination – Flobcast.com reserves the right to suspend and/or terminate any service at any time if we see fit, or if you are found to be abusing these Terms.

Our Staff - Our staff deserve the right to work in a safe, and non-abusive environment. As such, we kindly remind you that swearing, or being abusive towards our staff is prohibited.

Prices and Charges – Flobcast.com provides the use of Centova Cast and other control panels, but if through misuse or through abuse on your part we incur any charges, we reserve the right to pass these charges on to you.

Refunds – Flobcast.com only allow refunds within the 7 days from order, cooling off period. The user is entitled to the whole amount that was given to Flobcast.com via the selected payment method. Add-on services such as extra listener’s slots and port changes are not eligible for refund. Flobcast.com reserves the right to deny any client a refund if these terms are violated. Flobcast.com reserves the right to refuse to refund for any reason and/or waive the "cooling off period" should there be a valid reason to do so.

Cancellation of  Apps - Upon an account being terminated, any app allocated to that streaming account will also be removed from the App Stores / Flobcast directories.

Address Usage - Paid clients will receive periodic letters from Flobcast.com containing seasonal offers and account updates. You can opt-out from this via support ticket.

Account Etiquette
(i) Any account found with potentially fake and/or fraudulent data risks termination without explanation or compensation.
(ii) Any account found with inconsistent information will also be subject to termination without warning